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-   -   My friend's trying to register. (http://www.thedollpalace.com/forum/site-problems/22525-my-friends-trying-register.html)

karatekid12365 07-31-2010 02:00 AM

My friend's trying to register.
 
She keeps trying to register and she's not getting a verification email. I even tried to make an account for her and I'm not getting one either. >< Then I sent her a referral and that didn't work either. Any idea what's going on?

Elanorea 07-31-2010 10:15 AM

Has she checked her spam folder, or tried using a different e-mail address? Some e-mail providers have trouble with automated messages from certain sites.

karatekid12365 07-31-2010 01:40 PM

Yes, we've tried both.

Elanorea 07-31-2010 02:05 PM

Then it might be a site problem. I'll try to create a test account to see if I can reproduce the issue.

Elanorea 07-31-2010 02:16 PM

Odd - it worked fine for me, the verification e-mail arrived instantly (on a Hotmail address). I have no idea what the problem is, sorry.

karatekid12365 07-31-2010 05:09 PM

thanks for your help.

Elanorea 07-31-2010 05:17 PM

Sorry I couldn't help more. Hopefully someone else can shed more light on the matter. If not, wait a short while and try again - maybe it was just a temporary hiccup in the system.

Silver_Wolf_Kitty 08-01-2010 02:46 AM

This is a problem that happens for some people. Its been happening for years truthfully. I'm trying to remember if this solution worked, but this is worth a shot. Click on the "forgot my password" or whatever option when you go to log in and it should send you an email. Some users used it in the past to get in when the verification didn't send, but that might not work anymore.

karatekid12365 08-01-2010 09:11 PM

Alright thanks, I'll try that.

Kiwi_Kat 08-05-2010 01:08 PM

The same thing happened to my friend. I wanted her to join and she was enthusiastic, but she never got the verification email. :???:


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