View Single Post
(#907 (permalink))
Old
Miranda_'s Avatar
Miranda_ (Offline)
Forums Administrator
Site Admin
 
Posts: 151,284
Join Date: Dec 2004
Rating: 46 Votes / 5.00 Average
Default 06-09-2012, 10:44 PM

"Start with saying you're sorry; that'll throw him off balance and mean he won't be able to attack you," Phelan said.

"Don't just say the bare 'I'm sorry'; say something else, like you're sorry for all the suffering, and you really want to help. Even if you're not, it'll mean that if he snaps back, then no blame can be attached to you, but if he doesn't, then he's got a chance to listen to you and talk without a verbal attack."


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote