09-22-2010, 08:18 PM
Please don't multipost. A forum is not like a chatroom; people will help you when they are able to come on.
I personally can't help you, cuz I don't know about your problem at all. I have premi, but I don't use the animator as it's a bit difficult and I prefer to use iaza.
Helpdesk often refer people here, but if it's a site issue, which it sounds as tho it is as I don't know why the animator wouldn't work for candies, there isn't anything that we on forums can do about it. The only thing I can suggest is to send a dollmail to support.