12-10-2009, 12:10 PM
I'd suggest helpdesk. I've heard they tend to refund quickly when these things happen. About the only thing they do do. Just inform them that you just paid and these two charges are illegitimate.
If that premium wasn't supposed to go beyond a month(after December 23rd), make sure you note that. They've been renewing premium too without asking, which is thoroughly illegal.
Quite frankly, at this point in time, I'm tempted to suggest everyone just stops with the premium since they clearly can't keep their act straight. This isn't something that should be messed up since I believe it runs on an automated system. If it is a system, just more signs of issues.