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[Where Cartoon Dolls Live]

Frequently Asked Questions @ The Doll Palace - FAQ

If you can not find an answer for your question here, you can always try our Manual Section.

If you have any ideas for more questions or just a rare question to ask use the Helpdesk link in the "Contact Us" section on the main page.
Search The Doll Palace FAQ
Q. (Question / Problem)
How can I use the Doll on a card?
A. (Answer / Solution)
Create the doll on the dollmaker, click "Build" and a new popup window with your doll will open. Click "Use on Card" button and select the card image you would like to use . On the card edit screen you will see your doll on the left and card image on the right, just drag the doll on top of the card image and proper position it. Fill all the required card info and create the card.
Found FAQ Questions / Problems
 
  • Avatarchat does not work...
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  • Banner does not appear in TopDolls
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  • Can I boot fashion show entries who are not following the show's rules?
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  • Can I go back to Standard membership if I have a Premium account?
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  • Can I offer The Doll Palace a suggestion?
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  • Can I send you a doll for The Doll Palace top sections?
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  • Can I share my premium account (standard account)?
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  • Can I use the premade dolls from TDP or dolls that I created on The Doll Palace?
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  • Can The Doll Palace make me a doll or Icon?
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  • Do I have to pay if I have a "STANDARD" account?
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  • Do I have to pay in order to create an account?
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  • Do you have any "Specified/described" type of dolls?
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  • How and where can I make a homepage or personal website?
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  • How and where do you create the dolls for The Doll Palace?
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  • How can I access filemanager items in avatarchar?
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  • How can I add picture to my profile in friends section?
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  • How can I buy subscription (premium account) without credit card?
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  • How can I cancel The Doll Palace standard account (free account)?
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  • How can I change my Doll Palace Sign-in name?
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  • How can I change my premium subscription funding source?
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  • How can I change password, email, name and other preferences?
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  • How can I check the settings for cookies in my browser?
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  • How can I create a contest?
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  • How can I create a fashion show?
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  • How can I create Animated Dolls?
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  • How can I create Anime dolls?
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  • How can I delete dolls from my filemanager?
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  • How can I do Wings Animation (TDP Animator)?
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  • How can I enter a fashion show?
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  • How can I enter contests?
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  • How can I find a silent maker?
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  • How can I find PayPal Subscription ID?
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  • How can I get more DollPoints?
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  • How can I link The Doll Palace?
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  • How can I make the dolls turn?
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  • How can I participate in your link exchange program (TopDolls)?
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  • How can I put a doll from another website on the avatar chat?
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  • How can I recover my sign-in name and password information?
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  • How can I recover SID (Site ID) from Top Dolls?
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  • How can I save the dolls that I made?
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  • How can I upload dolls into my filemanager?
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  • How can I use dolls from my filemanager in fashion shows?
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  • How can I use the doll I made on a doll maker in Fashion Shows?
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  • How can I use the Doll on a card?
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  • How can I use the doll on my site?
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  • How do I cancel The Doll Palace subscription (Premium Membership)?
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  • How do I create my own dolls?
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  • How do I email a doll I made in the dollmaker?
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  • How do I make a private room in avatar chat?
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  • How do I put the doll that i made to the currently on dollmaker?
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  • How do I report an offence?
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  • How do I talk in avatar chat?
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  • How do I use one of The Doll Palace Icons?
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  • How do you assign star rating in TopDolls?
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  • How do you become a premium member?
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  • How many dolls can be saved in a doll album?
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  • How safe Is my Doll Palace account?
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  • How to get rid of The Doll Palace quote on my desktop?
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  • How to turn the homepage music on or off?
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  • I can not drag items in The Doll Palace Dollmaker.
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  • I click "Get Doll" button and nothing happens?
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  • I created the account, but never received my account information (username and password).
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  • I emailed myself a doll and it never arrived.
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  • I have AOL and constanly having problems with images.
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  • I have my account information, but I can not Sign-In.
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  • I have The Doll Palace Fanlisting Question/Suggestion.
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  • I requested a custom doll and recieved just a bunch of numbers.
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  • If I bought a monthly subscription is this for one month only?
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  • Problems with the site: sometimes computer freezes, popups, loosing the connection
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  • The Doll Palace Membership Information
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  • What are DollPoints?
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  • What is avatar / avatardoll?
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  • What is Doll-Edit?
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  • What is story age rating?
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  • What is the referral program?
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  • What keyboard shortcuts are available on Doll Maker?
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  • What music you play that is on your site?
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  • What prize is rewarded to contest winners?
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  • Where can I find Doll Points Shop?
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  • Where can I find Paypal contact information?
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  • Where can I vote for The Doll Palace?
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  • Where did you get your dollmaker props?
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  • Where did you get your music?
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  • Where do I create my own dolls?
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  • Where do I find my saved personal rooms?
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  • Where do I go to edit my profile?
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  • Who wins a contest?
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  • Who wins a fashion show?
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  • Why aren't the dollmaker props loading? I see little red "x"s.
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  • Why can't I upload anything to my filemanager?
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  • Why does the system show incorrect age in my profile?
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  • Why is my password not working? I know it is correct.
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  • Why there is no password field on sign-up page?
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  • Why users have to pay for premium features?
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  • Will I receive a confirmation email when my premium subscription is renewed?
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