The Doll Palace Home 
[Where Cartoon Dolls Live]

Frequently Asked Questions @ The Doll Palace - FAQ

If you can not find an answer for your question here, you can always try our Manual Section.

If you have any ideas for more questions or just a rare question to ask use the Helpdesk link in the "Contact Us" section on the main page.
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Found FAQ Questions / Problems
 
  • Avatarchat does not work...
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  • Banner does not appear in TopDolls
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  • Can I boot fashion show entries who are not following the show's rules?
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  • Can I go back to Standard membership if I have a Premium account?
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  • Can I offer The Doll Palace a suggestion?
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  • Can I send you a doll for The Doll Palace top sections?
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  • Can I share my premium account (standard account)?
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  • Can I use the premade dolls from TDP or dolls that I created on The Doll Palace?
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  • Can The Doll Palace make me a doll or Icon?
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  • Do I have to pay if I have a "STANDARD" account?
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  • Do I have to pay in order to create an account?
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  • Do you have any "Specified/described" type of dolls?
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  • How and where can I make a homepage or personal website?
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  • How and where do you create the dolls for The Doll Palace?
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  • How can I access filemanager items in avatarchar?
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  • How can I add picture to my profile in friends section?
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  • How can I buy subscription (premium account) without credit card?
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  • How can I cancel The Doll Palace standard account (free account)?
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  • How can I change my Doll Palace Sign-in name?
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  • How can I change my premium subscription funding source?
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  • How can I change password, email, name and other preferences?
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  • How can I check the settings for cookies in my browser?
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  • How can I create a contest?
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  • How can I create a fashion show?
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  • How can I create Animated Dolls?
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  • How can I create Anime dolls?
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  • How can I delete dolls from my filemanager?
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  • How can I do Wings Animation (TDP Animator)?
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  • How can I enter a fashion show?
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  • How can I enter contests?
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  • How can I find a silent maker?
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  • How can I find PayPal Subscription ID?
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  • How can I get more DollPoints?
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  • How can I link The Doll Palace?
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  • How can I make the dolls turn?
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  • How can I participate in your link exchange program (TopDolls)?
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  • How can I put a doll from another website on the avatar chat?
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  • How can I recover my sign-in name and password information?
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  • How can I recover SID (Site ID) from Top Dolls?
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  • How can I save the dolls that I made?
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  • How can I upload dolls into my filemanager?
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  • How can I use dolls from my filemanager in fashion shows?
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  • How can I use the doll I made on a doll maker in Fashion Shows?
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  • How can I use the Doll on a card?
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  • How can I use the doll on my site?
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  • How do I cancel The Doll Palace subscription (Premium Membership)?
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  • How do I create my own dolls?
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  • How do I email a doll I made in the dollmaker?
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  • How do I make a private room in avatar chat?
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  • How do I put the doll that i made to the currently on dollmaker?
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  • How do I report an offence?
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  • How do I talk in avatar chat?
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  • How do I use one of The Doll Palace Icons?
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  • How do you assign star rating in TopDolls?
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  • How do you become a premium member?
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  • How many dolls can be saved in a doll album?
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  • How safe Is my Doll Palace account?
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  • How to get rid of The Doll Palace quote on my desktop?
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  • How to turn the homepage music on or off?
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  • I can not drag items in The Doll Palace Dollmaker.
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  • I click "Get Doll" button and nothing happens?
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  • I created the account, but never received my account information (username and password).
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  • I emailed myself a doll and it never arrived.
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  • I have AOL and constanly having problems with images.
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  • I have my account information, but I can not Sign-In.
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  • I have The Doll Palace Fanlisting Question/Suggestion.
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  • I requested a custom doll and recieved just a bunch of numbers.
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  • If I bought a monthly subscription is this for one month only?
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  • Problems with the site: sometimes computer freezes, popups, loosing the connection
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  • The Doll Palace Membership Information
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  • What are DollPoints?
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  • What is avatar / avatardoll?
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  • What is Doll-Edit?
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  • What is story age rating?
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  • What is the referral program?
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  • What keyboard shortcuts are available on Doll Maker?
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  • What music you play that is on your site?
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  • What prize is rewarded to contest winners?
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  • Where can I find Doll Points Shop?
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  • Where can I find Paypal contact information?
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  • Where can I vote for The Doll Palace?
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  • Where did you get your dollmaker props?
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  • Where did you get your music?
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  • Where do I create my own dolls?
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  • Where do I find my saved personal rooms?
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  • Where do I go to edit my profile?
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  • Who wins a contest?
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  • Who wins a fashion show?
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  • Why aren't the dollmaker props loading? I see little red "x"s.
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  • Why can't I upload anything to my filemanager?
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  • Why does the system show incorrect age in my profile?
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  • Why is my password not working? I know it is correct.
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  • Why there is no password field on sign-up page?
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  • Why users have to pay for premium features?
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  • Will I receive a confirmation email when my premium subscription is renewed?
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